Information for EU Customers

 

The UK left the EU on 31 January 2020. A transition period was in place until 31 December 2020, during which all EU rules and laws continued to apply to the UK. All pricing on our website is now shown with no VAT and you will not be charged VAT at checkout, however VAT may become due once the shipment reaches your country. If delivery is made to an EU address, all products manufactured in the EU & UK, and all orders below €150, are exempt from Customs Duty.  However other products may be liable for Customs Duty. 

Please note that if you place multiple orders and they are delivered within the same day or a certain period your local customs authority may charge duties based on the total value of your orders. We recommend you contact your local customs office for further information.

EORI Numbers

Any business importing goods from outside the EU (or exporting in the opposite direction) needs an EORI number. Before placing an order please contact us on hello@ids.co.uk with your EORI number and we can add this to your account and add this to subsequent orders. If you do not provide your EORI number prior to order placement it is possible that the parcel will be stopped at customs and they may apply holding/storage fees depending on the length of delay in providing your EORI number. If you cannot provide an EORI number it is likely that the parcel will be returned to us and any returns charges, storage/holding fees as well as clearance fees will be deducted from your total refund.

For more information regarding EORI numbers please click on the link below.

https://ec.europa.eu/taxation_customs/business/customs-procedures/general-overview/economic-operators-registration-identification-number-eori_en

Please note, you are liable to meet any additional charges for customs clearance or additional documentation. As customs policies vary widely from country to country, we recommend you contact your local customs office for further information.

If your parcel is returned to us due to unpaid VAT, duties or disbursement fees we reserve the right to deduct the cost of the return from the refund of the returned goods.

All the below information has been provided by third parties and are merely designed to help you understand the duties, VAT and additional charges. IDS have no control over these charges and they can vary widely from country to country. We recommend you contact your local customs office for further information.

The following chart may give you a better understanding of what the charges could look like:

 

       VAT*

     Duty

Disbursement Fee**Applicable on some courier services

Under €22

 

 

 

€22 - €150 

          X

 

             X

€150+ EU or UK Country of Origin Goods

          X

 

             X

€150+ Non-EU Country of Origin Goods

          X

        X 

             X

 

*The rate of VAT depends on the destination country: VAT Rates by country

**Disbursement fees may apply on certain courier services. The below charges are correct as at 14th January 2021 – please check the DHL website for details by clicking on the country in the list below.

Austria

€15 or 3% of the total, if higher

Belgium

€14.5 or 2.75% of the total, if higher

Bulgaria

20BGN or 2% of the total, if higher

Croatia

75HRK or 2% of the total, if higher

Cyprus

€8 or 2% of the total, if higher

Czechia

300CZK or 2$ of the total, if higher

Denmark

100DKK or 2% of total

Estonia

€10 or 2% of the total, if higher

Finland

5% of duties and taxes, minimum €20 /shipment

France

€14.60 or 2.55% of the total, if higher

Germany

€12.5 or 2% of the total, if higher

Greece

N/A

Hungary

5990HUF or 2.5% of the total, if higher

Ireland

€14.50 or 2.5% of the total, if higher

Italy

€13.50 or 2% of the total, if higher

Latvia

€10 or 2% of the total, if higher

Lithuania

€14 or 2% of the total, if higher

Luxembourg

€12.50 or 3% of the total, if higher

Malta

€10.17 or 2% of the total, if higher

Netherlands

€14.50 or 2% of the total, if higher

Poland

69PLN or 2.5% of the credit advanced, if higher

Portugal

Minimum charge of 30.30, increases when customs value above 200

Romania

84RON or 2% of the total, if higher

Slovakia

€13.50 or 2% of the total, if higher

Slovenia

€20.74 or 2% of the advanced amount, if higher

Spain

€10.00 or 2% of the credit advanced, if higher

Sweden

Minimum 50 or 100 SEK

Duties and/or taxes less than 300 SEK = 50 SEK in service charge, between 300 3,333 SEK = 100 SEK in service charge, more than 3,333 SEK = 3% of total

 

Please find below some useful external links and information regarding customs fees, VAT and disbursement fees: